No Holds: All items for sale are available on a first-come, first-served basis.

Payment Methods: Charles Phillips accepts cash, checks, and credit cards. A 3% surcharge applies to all card transactions.

Return Policy: Returns are accepted within 30 days for store credit with receipt.

Store Credit: Store credit is non-transferable and must be redeemed within 12 months of the date issued.

Storage Terms: Items are left at the customer’s discretion. Customers are responsible for communicating and arranging pickups. Items left over 60 days from the purchase date will be charged a 10% monthly storage fee, payable at pickup. After 120 days, any items remaining in the sold room without customer communication will be declared abandoned and removed.

Pricing: Pricing is firm and non-negotiable. Goods are sold directly to the public at dealer or wholesale costs without traditional retail markups.

Shipping Policy: No shipping services are provided at this time.

Delivery Services: Local transport can be arranged through a third-party delivery service upon the customer's request.

For additional information, visit our Frequently Asked Questions page.